Privacy Policy

We may receive information you choose to provide when you email us, call us, request a consultation, or communicate about a potential or active project.

When you submit a project-inquiry form, the contact, service, budget, and project information you provide is validated and transmitted securely to Zenixa Studio by email so our team can review and respond to your request. The website does not use a customer database to store form submissions.

Forms use a configured anti-abuse provider, such as Cloudflare Turnstile or Google reCAPTCHA, to help distinguish legitimate visitors from automated abuse. The selected provider may receive limited technical information needed to perform that security check under its own privacy terms. Please do not include payment-card details, passwords, government identifiers, or other sensitive information in a project brief.

We use personal information only when reasonably necessary for our business relationship, website security, or legal responsibilities.

Depending on where you are located and the context, we may rely on your consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations, or our legitimate interests in responding to inquiries, operating our business, and securing the website.

Where consent is the applicable basis, you may withdraw it at any time without affecting processing that occurred before withdrawal.

We do not sell personal information. Information may be shared only as reasonably necessary with service providers that support hosting, email, communications, booking, security, professional advice, or project delivery, or when disclosure is required by law.

Third-party providers process information under their own terms and privacy practices. We aim to limit access to what is necessary for the relevant service.

Our website, communications, or service providers may process information in countries other than your own. Where applicable law requires safeguards for an international transfer, we will use an appropriate lawful mechanism or work with providers that offer suitable protections.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, an active business relationship, security, dispute resolution, or legal, tax, accounting, and contractual requirements.

Retention periods can vary depending on the type of record and applicable obligations. Information that is no longer required will be deleted, anonymized, or securely archived where appropriate.

No non-essential analytics, advertising pixels, or behavioral tracking tools are currently configured in this website build. Our hosting infrastructure may still use essential technologies or logs needed to deliver, secure, and troubleshoot the website.

If analytics, advertising, or other non-essential tracking is introduced, we will update this policy and implement any notice or consent controls required by applicable law.

We use reasonable technical and organizational measures appropriate to the website and information involved. However, no internet transmission, email system, or storage method can be guaranteed to be completely secure.

Please do not send passwords, payment-card details, highly sensitive personal information, or confidential third-party data through general website inquiry channels.

Depending on your location and applicable law, you may have rights to request information about our processing, access personal information, correct inaccurate information, request deletion or restriction, object to certain processing, withdraw consent, or request portability.

You may also have the right to complain to an appropriate data-protection or regulatory authority. Some rights are subject to exceptions, identity verification, and legal record-keeping requirements.

This business website is not directed to children, and we do not knowingly seek personal information from children through it. If you believe a child has provided personal information to us, please contact us so the situation can be reviewed.

Links to booking services, social networks, client websites, and other external services take you to platforms controlled by third parties. Their collection and use of information are governed by their own privacy policies.

We may update this Privacy Policy when our website, forms, providers, analytics configuration, or legal obligations change. The current version and its latest update date will remain available on this page.